1. Introduction
SB Labs LTD (“we”, “our”, or “us”) operates SimpleSafeWork (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
SB Labs LTD is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: legal@southboundlabs.com
Company: SB Labs LTD
Registered in: United Kingdom
3. Information We Collect
We may collect and process the following types of information:
3.1 Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username and password)
- Profile information you provide
- Communication preferences
3.2 Usage Information
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, links clicked)
- Cookies and similar tracking technologies
3.3 Work-Related Information
- Project data and task information
- Files and documents you upload
- Collaboration and communication data
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To create and manage your account
- To communicate with you about the Service
- To respond to your inquiries and provide customer support
- To send you updates, security alerts, and administrative messages
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
5. Legal Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following:
- Contract: Processing is necessary to perform a contract with you
- Consent: You have given explicit consent for specific purposes
- Legitimate Interests: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is necessary to comply with legal requirements
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize us to share information
We do not sell your personal information to third parties.
7. International Data Transfers
If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your information in accordance with UK GDPR requirements.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
9. Your Rights
Under UK GDPR, you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of processing
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise any of these rights, please contact us at legal@southboundlabs.com.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Service.
11. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
12. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.
14. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at legal@southboundlabs.com.